Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 2 - 6 weeks
  • United States : 3 - 5 business days
  • Europe : 3 - 6 weeks
  • Australia, New Zealand and Oceania : 3 - 6 weeks
  • Asia Pacific : 4 - 8 weeks
  • Latin America and the Caribbean : 3 - 4 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

  • Custom or personalized orders
  • Digital downloads
  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    Custom and personalized orders are available. Please contact me.

    Some of the custom items theRDBcollection already offers are canvases, photography, art glass, totes/pouches, electronics cases, mousepads, cufflinks and such adornments, hooks, candles as well as other home decor. These are noted as made to order which is a custom order service in this shop.

    Sizing details

    •My PHOTOGRAPHY is available in several sizes. Check the drop-down menu with the listing for all sizes currently available. Contact me if you have a special size you need and I will work with you.

    •My STATIONERY has the sizes of the cards, pads, notebooks and other items noted in each listing's copy.

    •My LIFESTYLE products have sizing details in the listings' copy too.

    Care instructions

    •REMEMBER that no art should be in direct sunlight or high heat levels. Normal lighting, home lighting and art lights highlighting framed pieces are fine.

    •theRDBcollection of photographs are works of art and photographic papers and processes I use (for film & digital) result in museum-quality work. All are acid-free and archival quality and in photo-safe packaging.

    Gift wrapping and packaging

    If you would like your order gift-wrapped please write a "note to seller" at checkout. Your gift will be wrapped in a lovely, classic black and white gift wrap with the black and white RDB logo sticker and "ribbon" sash. If you would like an inscription on the RDB gift tag please also include it in the message.

    Wholesale availability

    •Of course, theRDBcollection loves WHOLESALE clients!
    If you are interested in your shop or gallery becoming a retail partner
    of any part of theRDBcollection email your info & interests to
    wholesale@therdbcollection.com or contact me initially here.

    •I have also worked extensively with COMMERCIAL clients. Contact me at renee@therdbcollection.com. If you are with an interior design group, art house or business I can help with your clients' art + design needs.

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